Cookie Policy

This Cookie Policy explains how Link2Trust Service Desk uses cookies and similar technologies.

1. What Are Cookies?

Cookies are small text files stored on your device when you use our Service Desk. They help the system function properly and remember your preferences.

2. Cookies We Use

Cookie Name	Purpose	Type	Duration
`session`	Maintains your login session	Essential	Session
`remember_token`	Keeps you logged in (if \"Remember Me\" is checked)	Essential	30 days
`cookie_consent`	Stores your cookie preferences	Essential	1 year

Essential Cookies: These cookies are necessary for the Service Desk to function and cannot be disabled. Without these cookies, you would not be able to log in or use the system.

3. Managing Cookies

You can manage cookie preferences through your browser settings:

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Preferences → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

Important: Disabling essential cookies will prevent you from logging in and using the Service Desk.

4. Security

We implement secure cookie practices:

Secure flag: Cookies are only transmitted over encrypted HTTPS connections
HttpOnly flag: Session cookies cannot be accessed by JavaScript to prevent XSS attacks
SameSite attribute: Protects against CSRF attacks

5. Third-Party Cookies

The Link2Trust Service Desk does not use third-party advertising or tracking cookies. We do not sell or share your data with third parties for marketing purposes.

6. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

7. Contact Us

If you have questions about our use of cookies, please contact:

Link2Trust bv

Email: privacy@link2trust.be

Address: Louizalaan 54, 1050 Brussels, Belgium

Cookie Settings Privacy Policy

Last updated: January 2025